Frequently Asked Questions
What is Spinhub Casino?
Spinhub is an online casino and sportsbook operated by EINRAI LTD, a company registered in Cyprus. It offers slots, live casino games, sports betting, and promotional features such as tournaments and a VIP programme. The platform is built as a web application accessible through a browser.
Is Spinhub legal in the UK?
Spinhub does not hold a UK Gambling Commission licence. The operator's Terms and Conditions (clause 4.1.3) list the United Kingdom as a Restricted Country. UK residents are prohibited from using the service under those terms.
What licence does Spinhub hold?
Spinhub holds E-gaming License No ALSI-202501011-FI1, issued by the Autonomous Island of Anjouan. This is an offshore licence and is not equivalent to regulation by the UKGC or other tier-one authorities.
What is the Spinhub welcome bonus?
The operator's main page displays a Casino Starter Pack of 300% up to €1,500 plus 100 spins, and a Sportsbook Welcome Bonus of 100% up to €500. The standard wagering requirement is 35 times the deposit plus bonus amount. Bonus terms are subject to change, so check the official site for the latest conditions.
What is the minimum withdrawal at Spinhub?
The minimum withdrawal amount is €50 or equivalent, as stated in T&C clause 8.1. An 8% fee (minimum €4) may apply if the deposit has not been wagered at least once. The monthly withdrawal limit is €10,000, reduced to €5,000 if the account balance exceeds ten times the total deposits.
What documents does Spinhub require for KYC?
Spinhub requires a valid photo ID (passport or driver's licence) that does not expire within three months, a bank statement or utility bill issued within the last three months as proof of address, and a selfie holding the ID. The name must match across all documents.
How do I self-exclude from Spinhub?
Send an email to [email protected] from your registered email address requesting self-exclusion. The lock takes effect within 24 hours and lasts a minimum of six months. A seven-day cooling-off period is also available. GAMSTOP does not cover Spinhub, as it is not a UKGC-licensed operator.
What payment methods does Spinhub accept?
The operator lists Visa, Mastercard, bank transfer, and Mifinity for fiat payments. Cryptocurrency options include Bitcoin, Ethereum, Litecoin, Dogecoin, and several others. Withdrawals must be made to the same method used for the deposit.
Is there a Spinhub mobile app?
No native iOS or Android app has been confirmed. The official site functions as a progressive web app (PWA) that can be accessed through a mobile browser and added to the home screen for quick access.
Does Spinhub have a VIP programme?
Yes. All players are automatically enrolled in a multi-tier loyalty system. Points are earned by playing games and progress through VIP tiers. Deposit Wheels and Reward Coins form part of the programme, though specific tier names and benefit levels are not published in the Terms and Conditions.